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"Information Days for the Promoting the Ombudsman Institution on Local Level"
 

Program


9.30 - 10.00 Registration of the participants
10.00 - 10.10 Opening of the workshop and presentation / aims, program, materials /
10.10 - 10.30 Presentation of Alternative Means for Out-of-court Dispute Resolutions. Nature of the Ombudsman Institution and the Efforts for its Establishment in the Country on Central and Local Level. The Role of the Civil Initiatives, NGOs, Judicial and Administrative Institutions and Media in the Process, lecturer - attorney-at-law Zoia Petrova Gerassimova, Chair of the Board of Directors of the "Bulgarian Association for Out-of-court Dispute Resolution"- Plovdiv.
10.30 - 10.40 Questions
10.40 - 11.10 Main Problems and Difficulties in the Relations Between the Individuals and Administration / Quality of the Administrative Service, Bureaucracy Obstacles, Corruption/ on Local Level and Departments of Central Administration, lecturer - ANTOANETA TSONEVA, Public Mediator, Sofia.
11.10 - 11.20 Questions
11.20 - 12.00 Discussion
12.00 - 12.45 Coffee Break
12.45 - 13.15 Legal Regulation of the Ombudsman Institution in Bulgaria and in Other European Countries
13.15 - 13.25 Questions
13.25 - 14.30 Discussion
14.30 - 15.00 Adjourn, Cocktail



 
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